Supply Chain Quality Standards

All shipping goods must meet transport requirements as well as generally applicable and legal requirements based on packaging level.

Each container and each packaging level must be delivered article, lot number and batch homogenous to Cosanum.

Cosanum is only allowed to take in warehouse EPAL 1 (120x80cm) certified EUR pallets that are MFH-compliant, which do not fall below class A/B and comply with the terms of exchange at www.epal-pallets.org. Maximum dimensions are 120x80x210 cm (LxWxH). Taller and wider pallets must be authorized and confirmed in writing through Global Purchasing.

The goods on the pallet must be well protected on all sides from water, dust, impact, intrusion and damage, and must not extend beyond the edge of the pallet.

The pallet label with SSCC/GTIN/GRAI code mus t be positioned in accordance with GS1 standards and must meet those requirements. Each pallet must meet generally applicable and legally mandated labelling and marking requirements. (Such as ADR, MDR, etc.)

Generally, Cosanum only accepts article and lot no. pure pallets. 

If the pallet contains one or more cartons with different articles, or several unmixed cartons with different lot numbers, the pallet and the cartons must be marked accordingly.

• Supplier name
• Item description
• Item number
• Order number / PO – purchase order no.
• SSCC code - alphanumerical and as GS1-128 code

All cartons must be able to withstand transport conditions and must be labelled and marked in accordance with GS1 standards and generally applicable and legally mandated conditions. The TU must be positioned on the pallet so that the label is legible and facing outwards.

Only article, lot number and batch homogenous cartons can be delivered. If, under exceptional circumstances, cartons contain several articles, their contents must also be clearly marked. 

The TU & CU label with GTIN/SSCC code must be positioned in accordance with GS1 standards and must meet those requirements.

The article description, item number and quantity of contents are always indicated on each TU & CU.

1. UDI code as GS1 data matrix code and in plain text
   (01) GTIN/GS1-EAN-128 code
   (10) Batch number
   (11) Production date, 9 August 2019
   (17) Expiration date or serial number
2. Batch number, expiration and production date
3. Pictograms in accordance with EN ISO for product-relevant information (such as MD, STERILE)
4. Details of manufacturer and, if applicable, the EU/CH representative (CH-REP) if the manufacturer is outside Switzerland/EU (general marking for medical devices under MDD/MDR)

Cosanum AG
Brandstrasse 28
CH-8952 Schlieren

Email: globalpurchasing@cosanum.ch
Tel.: +41 43 433 67 60   

Report to “Wareneingang” / Platform 1

Cosanum AG Industrie Werrikon
Tumigerstrasse 111
CH-8606 Nänikon

Email: globalpurchasing@cosanum.ch
Tel.: +41 43 433 67 60

Report to “Lagerhaus”

Schlieren - Opening Hours

International deliveries:
07.00 AM – 12:00 PM / 01:00 – 04:00 PM

National deliveries:
07.00 AM – 12.00 PM

Werrikon - Opening hours

International deliveries:
07.00 AM – 12:00 PM / 01:00 – 03:00 PM

National deliveries:
07.00 AM – 12.00 PM

Solenbergstrasse 7
CH-8207 Schaffhausen

Email: globalpurchasing@cosanum.ch
cc email: MV_RL_SH_Cosanu m@ch.rhenus.com
Tel.: +41 43 433 67 60

Report to “Anmeldung”

Opening Hours
08.00 AM – 12.00 PM / 01.00 – 04.00 PM

Every order from Cosanum AG must be processed and confirmed within 48 hours.

The order confirmation must include the following information:

• Sender and recipient addresses including contact information
• Cosanum order number (PO)
• Marking including price/value
• Discounts
• Cosanum and/or supplier article number by item
• Delivery date (CET)
• Quantity per item according to order unit
• Terms of payment according to order
• Incoterms (current status)

Transmission of item reference data( “Item Setup Form”) must be complete and electronic, in accordance with the requirements of the respective product regulations (such as MedDO, MDR, IVDR, etc.) and GS1 guidelines. 

Price adjustments must be communicated to Cosanum in writing at least three months in advance and must include the following information:

• Reason for the amount of price adjustment (price drivers, clear description of cost structure)
• Open file with price information on item level (“old” price % adjustment, “new” price)
• Validity and duration 

 Any product changes in terms of specifications, production, country of origin, customs clearance, volume measure (LxWxH), units, weight and packaging changes must be reported to Cosanum at least three months in advance.

Corresponding product changes that involve new or adjusted documents must be automatically sent to Cosanum, with no need for a request.

It is mandatory to send an email notification at least 24 - 48 hours in advance (order contact person / globalpurchasing@cosanum.ch) with the following information and documents. Please note that longer waiting times have to be expected for deliveries that have not been scheduled. We also reserve the right to refuse these deliveries if necessary. 

• Supplier name
• Order number / PO
• Number of pallets / TUs
• Delivery note
• CMR – Waybill / AWB 
• GDP / ADR documents
• Certificates
• Tracking no.

• Sender and recipient addresses including contact information
• Cosanum order number (PO)
• Article description by item
• Cosanum and/or supplier article number by item
• Batch no. / Lot no.
• Expiration date
• Quantity per item based on order unit
• Gross, net weight
• Incoterms
• Number of pallets/TU etc.

A delivery note must be attached to each consignment in paper form, clearly visible and protected from external influences. In addition, CMR, AWB, GDP and ADR documents etc. must also be supplied in paper form and/or sent electronically to wareneingang@cosanum.ch. 

Please provide us with your bank and account details, IBAN no., tax ID and so forth before we begin working together.

Please send your commercial invoices in PDF form (one PDF per invoice) to the invoice address below. 

One invoice per purchase order (PO) and not per delivery! (Only one purchase order per invoice).

Please refer to our purchase order (PO) for payment and delivery terms.

Cosanum AG
Smart Data Finance
Brandstrasse 28
CH-8952 Schlieren

E-Mail: sdf@cosanum.ch
Tel: +41 43 433 66 00

Tax-ID/UID: CHE-107.967.501
ZAZ account no. 4594-0

CHF : IBAN CH76 0077 7009 2986 3098 1
EUR: IBAN CH06 0077 7009 2986 3088 3
USD: IBAN CH32 0077 7009 2986 3109 4

For foreign suppliers, please also see “Export / Import and Customs Clearance” (from point 6 on)

• Sender and recipient addresses including contact information
• Cosanum order number (purchase order no. / PO)
• Cosanum and/or supplier article number by item
• Article description by item
• Quantity by item according to order unit
• Price per piece and per item
• VOC content per item in %
• Total price in the currency indicated in our order
• VAT as % and amount
• Invoice date
• Unique invoice number
• VAT number / tax no.
• Bank details
• Terms of payment based on agreement / order

Please specify if not noted on proforma invoice or delivery bill.

• Gross, net weight
• Incoterms
• Number of pallets/TU etc.
• Country of origin by item
• HS code / customs tariff number by item

To ensure that the images in the web shop have a uniform appearance, we need image data that corresponds to the specifications.

Requirements for image files

• JPG file
• RGB colour mode
• min. 2400 pixels (high resolution) // 400 x 400 mm
• Product cut out on white background
• Article no. per image
• Clear labelling

cosanum.wetransfer.com
FTP server, USB sticks, Dropbox, G-Drive link

File type EPS, AI, colour, black or white and vectorized

Any defects in the quality of the packaging or product and any possible danger during use must immediately be reported to Cosanum and, if necessary, to the competent authorities.

A delivery or service prior to the agreed date is only be permitted with Cosanum’s express consent. Such a delivery or service may not cause any disruption to Cosanum. In particular, payment due dates will not begin to run on the invoice date or when the goods are handed over, but only after the agreed delivery date. If the shipping date is delayed, the service provider must store the goods for a minimum of three months at its own risk and expense.

For electronic exchange of product data and business documents, contact our Smart Data Development Team → sdd@cosanum.ch 

For questions regarding quality and regulations, please contact wolfgang.brundiers@cosanum.ch.

Medical devices manufactured outside Switzerland require a Swiss authorized representative (CH-REP).

Cosanum notes any non-conformities through a CAPA (Corrective Action, Preventive Action) system and reports them to our partners so that lasting improvements can be made. In case of repeated quality non-conformities, we reserve the right to invoice the resulting costs if no optimisation is determined.

Cosanum reserves the right to conduct an annual scheduled audit and offers this opportunity to our partners under the same conditions.

 Medicinal products and medical devices must be in a GMP-compliant manner manufactured, labelled, stored, registered and GDP-compliant transported. If required, an extract of the GDP transport conditions must be sent to Cosanum (wareneingang@cosanum.ch and beschafffung@cosanum.ch) within 4 hours, showing and confirming the temperature sequence and compliance with the necessary conditions. 

In addition, please send us your GMP and GDP certificates in PDF format without being so requested.

If a product contains hazardous substances, is subject to the ADR/SDR and/or the EPA (Environmental Protection Act), VOC (Volatile Organic Compounds) etc., Cosanum must be sent an SDS (Safety Data Sheet) in PDF format, compliant for the Swiss market, without being so requested. Please proactively send Cosanum any new Safety Data Sheet due to product modification. 

The products must have a service life / shelf life of at least 2⁄3 upon delivery.

The transfer of benefit and risk will be determined in accordance with the latest Incoterms and communicated to our partners at the time of the order.

Before the customs declaration (e-dec), we kindly ask our partners to properly issue all documents required for customs clearance and to email them to the contacts noted. If you have any questions, please do not hesitate to contact us at the following addresses. 

Cosanum Customs
Email: zoll@cosanum.ch
Tel.: +41 43 4 33 67 20
ZAZ account no. 4594-0
Tax ID/UID: CHE-107.967.501

Global Purchasing
Email: globalpurchasing@cosanum.ch
Tel.: +41 43 433 67 60

(Mandatory for EXW/FCA deliveries)

Schenker Switzerland Ltd
Allmendstrasse 5
CH-8422 Pfungen
Email: see link
Tel.: +41 58 589 52 22

Customs clearance requirements for foreign suppliers. The following information must be clearly indicated on the invoice for customs purposes.

Dangerous goods / hazardous substances must be clearly marked as such.

For products that may contain VOCs, the VOC content must be indicated or it must be noted that the product does not contain VOCs. 

Products made of non-woven fabric and/or PE/PP (such as clothing, drapes, or similar) that fall into this category must be labelled accordingly.

For masks, specify the type (FFP1, FFP2, FFP3, etc.) and the corresponding certification (Type II, Type IIR, or European Standard EN14683, etc.).

Also specify whether the product is made of non-woven fabric or PE/PP. 

For all medical devices (including gloves), the relevant standard must be stated.

For all products, a customs tariff number of at least 6 digits must be indicated. This must be determined with the utmost care, using the appropriate expertise. 

Our order number and Cosanum’s item number must be clearly shown. 

The country of origin of the goods must be shown by article. Preferential origin status should be shown, when possible, supported by a proof of origin (such as invoice declaration, EUR.1 etc.) for purposes of the applicable free trade agreement. 

Products must be supplemented with a comprehensible material designation, if this is not clearly recognizable from the article name.

Because the end-use of the goods is usually in Switzerland, Cosanum does not require end-use declarations from its customers. Dual use goods must therefore be explicitly marked as such and an end-use declaration explicitly requested from the customs department.